Windows 7

Windows 7 Service Pack 1 – Installation Failure ERROR_ACCESS_DENIED (0x80070005)

When Windows 7 Service Pack 1 was made available last week, I eagerly downloaded it and then attempted to install it on my laptop, at which it failed.  The error message was not particularly helpful either.

image

So following the instructions, I disabled my anti-virus and repeated the process, but once again I received ERROR_ACCESS_DENIED(0x80070005).

Having worked with Windows for many years, I knew to go on the hunt for the installation logs.

Navigating to C:\Windows\Logs\CBS, I located the log called CBS.log

Opening the log file I searched for the usual negative terms such as failure, denied and error, with Error giving me the most results.

I found multiple references in the CBS.log such as these.

2011-02-20 17:02:03, Info CBS    Failed to get session package state for package: Package_2_for_KB978601~31bf3856ad364e35~amd64~~6.1.1.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-02-20 17:02:03, Info CBS    Failed to get session package state for package: Package_37_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-02-20 17:02:05, Info CBS    Failed to get session package state for package: Package_2_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

I am not sure as to why these updates were reporting an ERROR_NOT_FOUND message, but after fully examining the CBS.log file I was left with a list of these updates (Note: this is my list of updates to remove, yours could be different).

KB2207566
KB2296011
KB2305420
KB2385678
KB2393802
KB2443685
KB2454826
KB2467023
KB2479628
KB2482017
KB2485376
KB2487426
KB972270
KB974431
KB974571
KB975467
KB977617
KB978601
KB978637
KB979482
KB979688
KB980846
KB982110
KB982799

Opening from the Control Panel, Programs and Features and then by selecting “view installed updates”, I removed all the listed updates that reported ERROR_NOT_FOUND in the CBS.log.

I then rebooted and attempted to reinstall Windows 7 Service Pack 1 again and hey presto, after about an hour, my laptop was up and running with Windows 7 Service Pack 1.

Success.

When I get time, I will investigate why I got these errors in the first place, but for me the important thing was getting Service Pack 1 on the laptop.  I am coming to the conclusion this issue was caused by having a pre-release of the service pack on my laptop as my other machines, which did not have a pre-release version of Service Pack 1 installed have been error free.

I HOPE THIS HELPS, THIS SOLUTION WORKED FOR ME, BUT DOES NOT MEAN IT WILL WORK FOR YOU.

Windows Server 2008 R2 and Windows 7 SP1 Resources and Information.

Wednesday evening (16th February) saw the release to TechNet and MSDN, the RTM binaries for Service Pack 1.  Next week (February 22nd) will see the general availabilty of Service Pack 1.

Information that is relevant to Service Pack 1 is documented below. 

Documentation.

Deployment Guide for Windows Server 2008 R2 with SP1 and Windows 7 with SP1

Hotfixes and Security Updates included in Windows 7 and Windows Server 2008 R2 Service Pack 1 
(757 Hotfixes and 39 Security updates).

Installing Windows Server 2008 R2 with SP1

Release Notes for Windows 7 with Service Pack 1

Release Notes for Windows Server 2008 R2 with Service Pack 1

Windows 7 and Windows Server 2008 R2 Service Pack 1 Notable Changes

Software

Windows Server 2008 R2 and Windows 7 SP1

The Windows Automated Installation Kit (AIK) for Windows 7 SP1 (This is an incremental update to the WAIK).

Early KB Articles

Some programs have compatibility issues with Service Pack 1 for Windows 7 and for Windows Server 2008 R2

“Display driver stopped responding but has recovered” error in a Windows 7 SP1-based VM that has a RemoteFX video adapter

TBC….

Windows Virtual PC–Refresh download available.

Microsoft have today (14/02/11) released a refresh update for their Virtual PC offering.

Windows Virtual PC is the latest Microsoft virtualization technology. You can use it to run more than one operating system at the same time on one computer, and to run many productivity applications on a virtual Windows environment, with a single click, directly from a computer running Windows 7.

Download it Here

Supported host operating systems

  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Enterprise
  • Windows 7 Professional
  • Windows 7 Ultimate

Supported guest operating systems

  • Windows XP Service Pack 3 (SP3) Professional
  • Windows Vista Enterprise Service Pack 1 (SP1) and later versions
  • Windows Vista Ultimate Service Pack 1 (SP1) and later versions
  • Windows Vista Business Service Pack 1 (SP1) and later versions *
  • Windows 7 Professional *
  • Windows 7 Enterprise.
  • Windows 7 Ultimate

*Note Virtual applications are not supported on Windows Vista Business or on Windows 7 Professional. All other features of Windows Virtual PC are supported on these two guest systems.

Microsoft Test Lab Guides

Microsoft for a sometime now have been publishing via the Microsoft Downloads website documents called either: TLG:xyz or Test Lab Guide:xyz.  These guides are intended to deliver a set of documents that enable an IT Pro to experience the functionality of a Microsoft technology or product in a standardised test lab environment. All Test Lab Guides utilise a base configuration that mimics the Internet and an intranet; they are reusable and extensible and help to build out a test lab with multi-product solutions.   But above all this they are intended to help in making complex technologies easier to learn.

The guides available so far include:

Base Configuration

This is the Base Configuration test lab used as the foundation for other Microsoft Test Lab Guides (TLGs).

Fabrikam Base Configuration

Step by step instructions on how to create the Fabrikam Forest Base Configuration

Forefront Identity Manager 2010

Create a test lab with Forefront Identity Manager 2010.

Active Directory Domain Controller with Windows Firewall

Deploy Windows Firewall with Advanced Security to Protect Network Communication to a Domain Controller

Exchange Server 2010 with Service Pack 1

Create a test lab to demonstrate basic e-mail functionality with Exchange Server 2010 Service Pack 1.

SQL Server 2008 with Service Pack 2

Create a test lab with SQL Server 2008 with Service Pack 2.

Demonstrate IPv6

Create a test lab to demonstrate IPv6 connectivity with a simulated multi-subnet intranet and IPv4 Internet.

Demonstrate DirectAccess

Create a test lab to demonstrate DirectAccess with a simulated Internet, intranet, and home network.

Demonstrate DirectAccess with Network Access Protection (NAP)

Create a Test Lab to demonstrate how UAG DirectAccess and NAP work together

Demonstrate Forefront UAG 2010 SP1 RC DirectAccess

Test Lab Guide that provides step by step instructions on how to test UAG 2010 SP1 RC DirectAccess in a Test Lab.

Demonstrate Forefront UAG DirectAccess

Create a test lab that enables you to test Forefront UAG DirectAccess features and capabilities

Demonstrate Forefront UAG SP1 RC DirectAccess Connectivity Assistant (DCA)

Step by step instructions on how to create a Test Lab to demonstrate the UAG DirectAccess Connectivity Assistant (DCA)

Demonstrate Forefront UAG 2010 SP1 RC DirectAccess Force Tunneling

Test Lab Guide with step by step instructions on how to configure UAG SP1 RC DirectAccess Client Force Tunneling

Demonstrate Forefront UAG DirectAccess Remote Management

Create a Test Lab that demonstrates how to remotely manage DirectAccess clients

Troubleshooting Forefront UAG DirectAccess

Create a Test Lab that allows you to learn about UAG DirectAccess troubleshooting tools and techniques

Further Insight is available from the Test Lab Guide Blog.

Backspace does not work in the GPMC or in AGPM

Last year at TechED Berlin, I was complaining to the MDOP team that the backspace did not work in the GPMC when AGPM was installed.  It transpires the issue is not with AGPM per se, but with the GPMC.

Yesterday, whilst looking through the new KB’s I discovered this one: BACKSPACE or arrow keys do not work in MMC on a computer that is running Windows 7 or Windows Server 2008 R2 (KB 2466373)

On closer inspection the article is specifically targeting the GPMC

  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • You customize a Microsoft Management Console (MMC) that has the Group Policy Management Console (GPMC) snap-in.
  • You select any Group Policy object (GPO), and then you click the Settings tab in the details pane.
  • You select another node in the console tree, and then you use the BACKSPACE or arrow keys to perform some operations.

In this scenario, the BACKSPACE or arrow keys do not work. You have to use the mouse to perform operations.

To resolve the issue a Hotfix is needed which is not included in Service Pack 1.

KB Article is Here.

Windows 7 Application Compatibility List for IT Professionals



This handy Excel spreadsheet  (All 19785 lines of it) provides a Windows 7 Application Compatibility List for IT Professionals, it details software applications that have met Windows 7 Logo Program testing requirements for compatibility with 32-bit and 64-bit Windows 7. In the spreadsheet these products are identified with the compatibility status “Compatible Windows 7 Logo.”

In addition this list includes applications with the following compatibility statuses:

Compatible
Free Update Required
Paid Update Required
Future Compatibility
Not Compatible

These statuses are based upon the software publishers’ statements of compatibility (not Microsoft). These products have not met the Windows 7 Logo Program testing requirements.

I would also recommend visiting the Windows 7 Compatibility Center for the latest compatibility information.

Teched Europe 2010 : My story so far.

This week I find myself in Berlin for Teched Europe, this is my first Teched in Europe since Amsterdam in 2004 (I usually attend Teched North America, as the dates usually fall better in my diary) and this is the first that I find myself working.

For approximately half the week I am working the Microsoft Springboard booth which is the ultimate destination for technical resources, free tools and expert guidance to ease the deployment and management of your Windows client infrastructure (Windows 7, Office 2010/2007 and Internet Explorer), the rest of my time I am split between sessions, the GITCA stand in the community lounge; the TechNet Wiki and actual sessions.

Working the Microsoft Springboard booth it is apparent that a lot of organisations are at some stage of a migration to Windows 7, which is encouraging news. The most common question has been “What is Springboard?”, this is answered above but other common questions have included:

Q. How do I learn to deploy Windows 7 via the Microsoft Deployment Toolkit (MDT)?

A. All relevant information referencing the MDT can be located on the Deployment TechCenter here 

The Microsoft Deployment Toolkit can be downloaded from here.

Q. What is MDOP (Microsoft Desktop Optimization Pack)?

A. The Microsoft Desktop Optimization Pack provides Solutions in 7 key areas for the Windows Desktop environment.

Enterprise Desktop Virtualization
Application Virtualization
Diagnostic and Recovery Toolset
System Center Desktop Error Monitoring
Asset Inventory Service
Advanced Group Policy Management

More information on MDOP can be found here

Come say “Hello” if you are in Berlin.