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  • markparris 8:30 am on April 23, 2010 Permalink | Reply
    Tags: , , , , , , Support,   

    Office 2010 Installation Error: The language of this installation package is not supported by your system. 

    Yesterday saw the release to TechNet and MSDN – Office 2010 Professional Plus.

    After downloading the 650MB file, I attempted to install Office 2010 in a way I have done many times before.

    I right clicked the file (en_office_professional_plus_2010_x86_515486.exe) and extracted the contents to a folder and ran Setup.exe and it failed with this error message.  “The language of this installation package is not supported by your system.”

    After several WTF’s and then some more, I tried a different approach – I installed directly from the downloaded file – by double clicking  en_office_professional_plus_2010_x86_515486.exe and this time it installed correctly.

    So is this expected behaviour or is there something odd about my setup?

    Setup:

    All settings are English and UK.
    Clean Windows 7 Ultimate 64bit.
    Both Office 2010 64bit beta’s at some point had been on the PC but were cleanly removed.

    Resolution

    The reason I was getting this error was due to the method I had used  in extracting the data from the file en_office_professional_plus_2010_x86_515486.exe

    I had used Winzip, by right clicking the file and selecting Extract to D:\Office

    The correct way for extacting the data was to extract using the command line. The syntax being

    D:\en_office_professional_plus_2010_x86_515486.exe /extract:D:\Office

    The switch /extract:D:\Office extracts the files contents to D:\Office on my PC, but could be any location.

    The other interesting this was that when extracted with WinZip the contects looked like this when extracted

    and like this with the native toolset.

     
    • Ian Matthews 10:37 pm on April 23, 2010 Permalink | Reply

      The answer is to use the /EXTRACT: switch on the downloaded office .EXE

      For example:

      en_office_professional_plus_2010_x86_515486.exe /extract:\office

      will create C:\OFFICE in which all of the files are properly unpacked. SETUP will then run without error.

      If you use Winzip (or equivalent) to extract the files, it will not build the folder structure and you will have the dreaded “The language of this installation package is not supported by your system” error.

      I hope this helps.

      Like

      • markparris 8:11 pm on April 24, 2010 Permalink | Reply

        Thanks Ian, I saw your comment after I worked out my issue, many thanks for taking the time to post your reply.

        Like

      • Len 8:34 pm on July 1, 2011 Permalink | Reply

        THANK YOU FOR CLEARING THIS UP IT HAS BEEN A REAL PAIN IN THE ***! WORKED LIKE A CHAMP!

        Like

      • aks 10:23 am on May 23, 2012 Permalink | Reply

        Dude thanks i have been trying to find this in the web for so long and i was so use to se that error screen thanks;)

        Like

    • Matt Webb 11:37 pm on April 28, 2010 Permalink | Reply

      Thanks for the tip 0 saved me many hours of headscratching!

      Like

    • DeathToSpam 11:11 pm on May 4, 2010 Permalink | Reply

      Thank you, – that did the trick. I guess Microsoft can’t be bothered to post these instructions somewhere MSDN users can find them.

      Like

    • Craig O. Smith 7:57 pm on May 12, 2010 Permalink | Reply

      Good call. Saved me hours of frustration also.

      Like

    • carlo 6:57 am on May 14, 2010 Permalink | Reply

      Can you please share with us the tree/ file listing from the root installation directory? (i.e. what shows up when we type “dir /s” at the root directory, with the files in their proper folders). I also messed up with the extraction part and deleted the original .exe file. I decided to manually move the extracted files which are all in a single folder to their proper folders, instead of re-downloading, but I still have to know which file belongs to where.

      Like

    • Stefan 3:04 pm on May 14, 2010 Permalink | Reply

      What would I do without you contributors?
      Love you!

      Like

    • Carlo 2:33 am on May 15, 2010 Permalink | Reply

      Thanks a million!

      Like

    • Carlo 7:56 pm on May 16, 2010 Permalink | Reply

      Finally, I got the correct directory tree! Cheers.

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000

      05/16/2010 09:15 AM .
      05/16/2010 09:15 AM ..
      05/16/2010 09:09 AM Access.en-us
      05/16/2010 09:09 AM Access.WW
      05/16/2010 09:09 AM Admin
      03/12/2010 08:48 PM 175 autorun.inf
      05/16/2010 09:09 AM Catalog
      05/16/2010 09:09 AM Excel.en-us
      05/16/2010 09:09 AM Excel.WW
      05/16/2010 09:10 AM Groove.en-us
      05/16/2010 09:10 AM Groove.WW
      05/16/2010 09:10 AM InfoPath.en-us
      05/16/2010 09:10 AM InfoPath.WW
      05/16/2010 09:10 AM Office.en-us
      05/16/2010 09:10 AM Office32.en-us
      05/16/2010 09:11 AM OneNote.en-us
      05/16/2010 09:11 AM OneNote.WW
      05/16/2010 09:11 AM Outlook.en-us
      05/16/2010 09:11 AM Outlook.WW
      05/16/2010 09:12 AM PowerPoint.en-us
      05/16/2010 09:11 AM PowerPoint.WW
      05/16/2010 09:12 AM PrjPro.WW
      05/16/2010 09:12 AM PrjStd.WW
      05/16/2010 09:13 AM Project.en-us
      05/16/2010 09:13 AM Proofing.en-us
      05/16/2010 09:13 AM ProPlus.WW
      05/16/2010 09:14 AM Publisher.en-us
      05/16/2010 09:14 AM Publisher.WW
      03/26/2010 09:51 AM 1,941 README.HTM
      03/12/2010 10:29 AM 1,377,656 setup.exe
      05/16/2010 09:14 AM Standard.WW
      05/16/2010 09:14 AM Updates
      05/16/2010 09:15 AM Visio.en-us
      05/16/2010 09:14 AM Visio.WW
      05/16/2010 09:15 AM Word.en-us
      05/16/2010 09:15 AM Word.WW
      3 File(s) 1,379,772 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Access.en-us

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      05/16/2010 09:09 AM Access.en-us
      03/31/2010 10:33 AM 868,864 AccessMUISet.msi
      03/31/2010 10:33 AM 819 AccessMUISet.xml
      03/31/2010 10:33 AM 2,624 setup.xml
      3 File(s) 872,307 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Access.en-us\Access.en-us

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 10:33 AM 2,517,504 AccessMUI.msi
      03/31/2010 10:33 AM 1,349 AccessMUI.xml
      03/31/2010 10:33 AM 28,016,276 AccLR.cab
      03/28/2010 04:51 AM 596,341 branding.xml
      4 File(s) 31,131,470 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Access.WW

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:07 AM 12,030,464 AccessWW.msi
      03/31/2010 08:07 AM 8,037 AccessWW.xml
      03/31/2010 08:07 AM 182,122,597 AccWW.cab
      03/12/2010 08:48 PM 901 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 08:07 AM 17,471 setup.xml
      12 File(s) 242,141,622 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/12/2010 08:48 PM 61,126 access14.opax
      05/16/2010 09:09 AM de-de
      05/16/2010 09:09 AM en-us
      05/16/2010 09:09 AM es-es
      03/11/2010 08:45 AM 197,640 excel14.opax
      05/16/2010 09:09 AM fr-fr
      03/12/2010 08:48 PM 74,212 inf14.opax
      05/16/2010 09:09 AM it-it
      05/16/2010 09:09 AM ja-jp
      05/16/2010 09:09 AM ko-kr
      03/12/2010 10:31 AM 4,418,952 oct.dll
      03/26/2010 09:54 AM 96,096 octca.dll
      03/25/2010 10:53 AM 1,156,038 office14.opax
      03/12/2010 08:48 PM 115,154 onent14.opax
      03/12/2010 10:32 AM 568,742 outlk14.opax
      03/11/2010 08:45 AM 155,320 ppt14.opax
      03/12/2010 08:48 PM 234,616 proj14.opax
      05/16/2010 09:09 AM pt-br
      03/12/2010 08:48 PM 34,486 pub14.opax
      05/16/2010 09:09 AM ru-ru
      03/12/2010 08:48 PM 20,406 spd14.opax
      03/12/2010 08:48 PM 9,638 spw14.opax
      03/12/2010 08:48 PM 94,174 visio14.opax
      03/11/2010 08:45 AM 366,024 word14.opax
      05/16/2010 09:09 AM zh-cn
      05/16/2010 09:09 AM zh-tw
      15 File(s) 7,602,624 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\de-de

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 129,140 access14.opal
      03/31/2010 08:00 AM 258,258 excel14.opal
      03/31/2010 08:00 AM 140,010 inf14.opal
      03/11/2010 08:45 AM 75,399 oct.chm
      03/21/2010 11:22 PM 436,640 octres.dll
      03/31/2010 07:59 AM 935,484 office14.opal
      03/31/2010 08:00 AM 96,950 onent14.opal
      03/31/2010 08:00 AM 710,220 outlk14.opal
      03/31/2010 08:00 AM 226,098 ppt14.opal
      03/31/2010 08:00 AM 184,970 proj14.opal
      03/31/2010 08:00 AM 51,682 pub14.opal
      03/31/2010 08:00 AM 19,538 spd14.opal
      03/31/2010 08:00 AM 13,152 spw14.opal
      03/31/2010 08:00 AM 136,578 visio14.opal
      03/31/2010 08:00 AM 323,112 word14.opal
      15 File(s) 3,737,231 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\en-us

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 113,056 access14.opal
      03/31/2010 08:00 AM 222,230 excel14.opal
      03/31/2010 08:00 AM 117,964 inf14.opal
      03/11/2010 08:45 AM 71,236 oct.chm
      03/12/2010 10:32 AM 417,176 octres.dll
      03/31/2010 08:00 AM 827,020 office14.opal
      03/31/2010 08:00 AM 86,402 onent14.opal
      03/31/2010 08:00 AM 617,568 outlk14.opal
      03/31/2010 08:00 AM 197,462 ppt14.opal
      03/31/2010 08:00 AM 165,862 proj14.opal
      03/31/2010 08:00 AM 43,270 pub14.opal
      03/31/2010 08:00 AM 17,784 spd14.opal
      03/31/2010 08:00 AM 11,654 spw14.opal
      03/31/2010 08:00 AM 120,248 visio14.opal
      03/31/2010 08:00 AM 281,608 word14.opal
      15 File(s) 3,310,540 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\es-es

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 127,670 access14.opal
      03/31/2010 08:00 AM 252,100 excel14.opal
      03/31/2010 08:00 AM 139,682 inf14.opal
      03/11/2010 08:45 AM 74,456 oct.chm
      03/21/2010 11:22 PM 437,192 octres.dll
      03/31/2010 07:59 AM 917,504 office14.opal
      03/31/2010 08:00 AM 95,980 onent14.opal
      03/31/2010 08:00 AM 712,430 outlk14.opal
      03/31/2010 08:00 AM 217,910 ppt14.opal
      03/31/2010 08:00 AM 179,638 proj14.opal
      03/31/2010 08:00 AM 49,090 pub14.opal
      03/31/2010 08:00 AM 19,790 spd14.opal
      03/31/2010 08:00 AM 13,032 spw14.opal
      03/31/2010 08:00 AM 132,026 visio14.opal
      03/31/2010 08:00 AM 304,534 word14.opal
      15 File(s) 3,673,034 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\fr-fr

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 127,244 access14.opal
      03/31/2010 08:00 AM 255,224 excel14.opal
      03/31/2010 08:00 AM 138,642 inf14.opal
      03/11/2010 08:45 AM 73,560 oct.chm
      03/21/2010 11:22 PM 438,712 octres.dll
      03/31/2010 07:59 AM 917,420 office14.opal
      03/31/2010 08:00 AM 96,490 onent14.opal
      03/31/2010 08:00 AM 712,640 outlk14.opal
      03/31/2010 08:00 AM 223,884 ppt14.opal
      03/31/2010 08:00 AM 180,954 proj14.opal
      03/31/2010 08:00 AM 49,836 pub14.opal
      03/31/2010 08:00 AM 19,446 spd14.opal
      03/31/2010 08:00 AM 12,596 spw14.opal
      03/31/2010 08:00 AM 134,690 visio14.opal
      03/31/2010 08:00 AM 318,594 word14.opal
      15 File(s) 3,699,932 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\it-it

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 126,206 access14.opal
      03/31/2010 08:00 AM 256,154 excel14.opal
      03/31/2010 08:00 AM 137,766 inf14.opal
      03/11/2010 08:45 AM 73,290 oct.chm
      03/31/2010 08:00 AM 438,728 octres.dll
      03/31/2010 07:59 AM 932,118 office14.opal
      03/31/2010 08:00 AM 98,630 onent14.opal
      03/31/2010 08:00 AM 721,252 outlk14.opal
      03/31/2010 08:00 AM 224,000 ppt14.opal
      03/31/2010 08:00 AM 185,952 proj14.opal
      03/31/2010 08:00 AM 50,902 pub14.opal
      03/31/2010 08:00 AM 19,520 spd14.opal
      03/31/2010 08:00 AM 12,812 spw14.opal
      03/31/2010 08:00 AM 135,152 visio14.opal
      03/31/2010 08:00 AM 318,758 word14.opal
      15 File(s) 3,731,240 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\ja-jp

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 87,566 access14.opal
      03/31/2010 08:00 AM 169,138 excel14.opal
      03/31/2010 08:00 AM 90,244 inf14.opal
      03/12/2010 08:48 PM 70,848 oct.chm
      03/22/2010 07:20 AM 399,200 octres.dll
      03/31/2010 08:00 AM 651,640 office14.opal
      03/31/2010 08:00 AM 67,926 onent14.opal
      03/31/2010 08:00 AM 451,862 outlk14.opal
      03/31/2010 08:00 AM 152,918 ppt14.opal
      03/31/2010 08:00 AM 124,342 proj14.opal
      03/31/2010 08:00 AM 31,198 pub14.opal
      03/31/2010 08:00 AM 16,220 spd14.opal
      03/31/2010 08:00 AM 8,958 spw14.opal
      03/31/2010 08:00 AM 93,972 visio14.opal
      03/31/2010 08:00 AM 213,976 word14.opal
      15 File(s) 2,630,008 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\ko-kr

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 86,910 access14.opal
      03/31/2010 08:00 AM 166,020 excel14.opal
      03/31/2010 08:00 AM 88,444 inf14.opal
      03/12/2010 08:48 PM 98,742 oct.chm
      03/21/2010 11:22 PM 395,160 octres.dll
      03/31/2010 08:00 AM 633,496 office14.opal
      03/31/2010 08:00 AM 67,074 onent14.opal
      03/31/2010 08:00 AM 441,402 outlk14.opal
      03/31/2010 08:00 AM 150,336 ppt14.opal
      03/31/2010 08:00 AM 125,322 proj14.opal
      03/31/2010 08:00 AM 31,398 pub14.opal
      03/31/2010 08:00 AM 15,680 spd14.opal
      03/31/2010 08:00 AM 8,806 spw14.opal
      03/31/2010 08:00 AM 93,048 visio14.opal
      03/31/2010 08:00 AM 210,518 word14.opal
      15 File(s) 2,612,356 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\pt-br

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 123,648 access14.opal
      03/31/2010 08:00 AM 247,136 excel14.opal
      03/31/2010 08:00 AM 133,216 inf14.opal
      03/11/2010 08:45 AM 78,136 oct.chm
      03/31/2010 08:00 AM 431,544 octres.dll
      03/31/2010 08:00 AM 893,336 office14.opal
      03/31/2010 08:00 AM 92,992 onent14.opal
      03/31/2010 08:00 AM 688,722 outlk14.opal
      03/31/2010 08:00 AM 217,716 ppt14.opal
      03/31/2010 08:00 AM 179,308 proj14.opal
      03/31/2010 08:00 AM 49,642 pub14.opal
      03/31/2010 08:00 AM 19,176 spd14.opal
      03/31/2010 08:00 AM 12,414 spw14.opal
      03/31/2010 08:00 AM 130,112 visio14.opal
      03/31/2010 08:00 AM 311,158 word14.opal
      15 File(s) 3,608,256 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\ru-ru

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 119,538 access14.opal
      03/31/2010 08:00 AM 237,890 excel14.opal
      03/31/2010 08:00 AM 130,396 inf14.opal
      03/11/2010 08:45 AM 80,843 oct.chm
      03/21/2010 11:22 PM 428,904 octres.dll
      03/31/2010 08:00 AM 889,342 office14.opal
      03/31/2010 08:00 AM 92,522 onent14.opal
      03/31/2010 08:00 AM 676,946 outlk14.opal
      03/31/2010 08:00 AM 210,754 ppt14.opal
      03/31/2010 08:00 AM 177,182 proj14.opal
      03/31/2010 08:00 AM 46,666 pub14.opal
      03/31/2010 08:00 AM 19,294 spd14.opal
      03/31/2010 08:00 AM 12,688 spw14.opal
      03/31/2010 08:00 AM 127,532 visio14.opal
      03/31/2010 08:00 AM 298,300 word14.opal
      15 File(s) 3,548,797 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\zh-cn

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 75,746 access14.opal
      03/31/2010 08:00 AM 143,860 excel14.opal
      03/31/2010 08:00 AM 75,980 inf14.opal
      03/12/2010 08:48 PM 97,012 oct.chm
      03/21/2010 11:22 PM 385,376 octres.dll
      03/31/2010 08:00 AM 563,200 office14.opal
      03/31/2010 08:00 AM 60,428 onent14.opal
      03/31/2010 08:00 AM 374,872 outlk14.opal
      03/31/2010 08:00 AM 131,104 ppt14.opal
      03/31/2010 08:00 AM 109,710 proj14.opal
      03/31/2010 08:00 AM 25,930 pub14.opal
      03/31/2010 08:00 AM 14,626 spd14.opal
      03/31/2010 08:00 AM 7,752 spw14.opal
      03/31/2010 08:00 AM 81,968 visio14.opal
      03/31/2010 08:00 AM 183,980 word14.opal
      15 File(s) 2,331,544 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Admin\zh-tw

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 08:00 AM 76,104 access14.opal
      03/31/2010 08:00 AM 145,834 excel14.opal
      03/31/2010 08:00 AM 75,990 inf14.opal
      03/12/2010 08:48 PM 73,754 oct.chm
      03/21/2010 11:22 PM 385,888 octres.dll
      03/31/2010 08:00 AM 568,064 office14.opal
      03/31/2010 08:00 AM 60,794 onent14.opal
      03/31/2010 08:00 AM 379,840 outlk14.opal
      03/31/2010 08:00 AM 132,104 ppt14.opal
      03/31/2010 08:00 AM 110,714 proj14.opal
      03/31/2010 08:00 AM 26,328 pub14.opal
      03/31/2010 08:00 AM 14,900 spd14.opal
      03/31/2010 08:00 AM 7,912 spw14.opal
      03/31/2010 08:00 AM 82,694 visio14.opal
      03/31/2010 08:00 AM 186,480 word14.opal
      15 File(s) 2,327,400 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Catalog

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 04:45 AM 3,285,039 files14.cat
      1 File(s) 3,285,039 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Excel.en-us

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/31/2010 10:49 AM 16,972,987 ExcelLR.cab
      03/31/2010 10:49 AM 2,506,240 ExcelMUI.msi
      03/31/2010 10:49 AM 1,565 ExcelMUI.xml
      03/31/2010 10:49 AM 2,296 setup.xml
      4 File(s) 19,483,088 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Excel.WW

      05/16/2010 09:09 AM .
      05/16/2010 09:09 AM ..
      03/26/2010 03:58 PM 899 config.xml
      03/31/2010 01:41 PM 180,738,464 ExcelWW.cab
      03/31/2010 01:43 PM 12,225,536 ExcelWW.msi
      03/31/2010 01:43 PM 7,816 ExcelWW.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 17,646 setup.xml
      12 File(s) 240,952,513 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Groove.en-us

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/31/2010 01:43 PM 4,095,519 GrooveLR.cab
      03/31/2010 01:43 PM 2,507,776 GrooveMUI.msi
      03/31/2010 01:43 PM 913 GrooveMUI.xml
      03/31/2010 01:43 PM 1,452 setup.xml
      4 File(s) 6,605,660 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Groove.WW

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/26/2010 03:58 PM 901 config.xml
      03/31/2010 01:43 PM 153,903,798 GrooveWW.cab
      03/31/2010 01:43 PM 11,290,112 GrooveWW.msi
      03/31/2010 01:43 PM 6,402 GrooveWW.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 16,032 setup.xml
      12 File(s) 213,179,397 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\InfoPath.en-us

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/31/2010 01:43 PM 18,874,884 InfLR.cab
      03/31/2010 01:43 PM 3,124,224 InfoPathMUI.msi
      03/31/2010 01:43 PM 1,231 InfoPathMUI.xml
      03/31/2010 01:43 PM 1,852 setup.xml
      4 File(s) 22,002,191 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\InfoPath.WW

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/26/2010 03:58 PM 905 config.xml
      03/31/2010 01:43 PM 12,969,472 InfoPathWW.msi
      03/31/2010 01:43 PM 6,687 InfoPathWW.xml
      03/31/2010 01:42 PM 160,312,341 InfWW.cab
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 17,167 setup.xml
      12 File(s) 221,268,724 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Office.en-us

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      05/16/2010 09:10 AM 1033
      03/28/2010 04:51 AM 596,341 branding.xml
      03/22/2010 12:22 PM 838,536 DW20.EXE
      03/22/2010 12:22 PM 526,176 dwdcw20.dll
      03/22/2010 12:22 PM 519,584 dwtrig20.exe
      03/27/2010 08:32 PM 1,857 Microsoft.VC90.CRT.manifest
      03/27/2010 08:32 PM 655,872 msvcr90.dll
      03/31/2010 04:45 AM 14,127,746 OfficeLR.cab
      03/31/2010 04:45 AM 3,702,272 OfficeMUI.msi
      03/31/2010 04:46 AM 5,557 OfficeMUI.xml
      03/31/2010 04:45 AM 868,864 OfficeMUISet.msi
      03/31/2010 04:46 AM 819 OfficeMUISet.xml
      03/12/2010 10:29 AM 191,872 osetupui.dll
      03/17/2010 07:47 PM 27,195 pss10r.chm
      03/22/2010 04:05 PM 67,190 setup.chm
      03/31/2010 04:46 AM 9,352 setup.xml
      03/28/2010 04:52 AM 3,584 ShellUI.MST
      16 File(s) 22,142,817 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Office.en-us\1033

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/22/2010 12:22 PM 107,912 dwintl20.dll
      1 File(s) 107,912 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Office32.en-us

      05/16/2010 09:10 AM .
      05/16/2010 09:10 AM ..
      03/31/2010 04:45 AM 873,984 Office32MUI.msi
      03/31/2010 04:46 AM 1,383 Office32MUI.xml
      03/31/2010 04:45 AM 2,928,955 OWOW32LR.cab
      03/31/2010 04:46 AM 2,362 setup.xml
      4 File(s) 3,806,684 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\OneNote.en-us

      05/16/2010 09:11 AM .
      05/16/2010 09:11 AM ..
      03/31/2010 10:28 AM 2,503,680 OneNoteMUI.msi
      03/31/2010 10:28 AM 1,606 OneNoteMUI.xml
      03/31/2010 10:28 AM 17,456,632 OnoteLR.cab
      03/31/2010 10:28 AM 1,988 setup.xml
      4 File(s) 19,963,906 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\OneNote.WW

      05/16/2010 09:11 AM .
      05/16/2010 09:11 AM ..
      03/24/2010 06:48 AM 903 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/31/2010 08:04 AM 10,086,400 OneNoteWW.msi
      03/31/2010 08:04 AM 7,008 OneNoteWW.xml
      03/31/2010 08:03 AM 140,528,105 OnoteWW.cab
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 08:04 AM 17,073 setup.xml
      12 File(s) 198,601,641 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Outlook.en-us

      05/16/2010 09:11 AM .
      05/16/2010 09:11 AM ..
      03/31/2010 10:49 AM 14,819,276 OutlkLR.cab
      03/31/2010 10:49 AM 2,865,664 OutlookMUI.msi
      03/31/2010 10:49 AM 3,186 OutlookMUI.xml
      03/31/2010 10:49 AM 4,207 setup.xml
      4 File(s) 17,692,333 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Outlook.WW

      05/16/2010 09:11 AM .
      05/16/2010 09:11 AM ..
      03/26/2010 03:58 PM 903 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/31/2010 01:42 PM 167,963,264 OlkWW.cab
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 01:43 PM 10,548,224 OutlookWW.msi
      03/31/2010 01:43 PM 8,973 OutlookWW.xml
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 19,666 setup.xml
      12 File(s) 226,503,182 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\PowerPoint.en-us

      05/16/2010 09:12 AM .
      05/16/2010 09:12 AM ..
      03/31/2010 01:43 PM 2,503,680 PowerPointMUI.msi
      03/31/2010 01:43 PM 1,450 PowerPointMUI.xml
      03/31/2010 01:43 PM 70,361,744 PptLR.cab
      03/31/2010 01:43 PM 1,886 setup.xml
      4 File(s) 72,868,760 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\PowerPoint.WW

      05/16/2010 09:11 AM .
      05/16/2010 09:11 AM ..
      03/26/2010 03:58 PM 909 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 13,889,024 PowerPointWW.msi
      03/31/2010 01:43 PM 7,852 PowerPointWW.xml
      03/31/2010 01:42 PM 171,104,867 PptWW.cab
      03/31/2010 01:43 PM 17,368 setup.xml
      12 File(s) 232,982,172 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\PrjPro.WW

      05/16/2010 09:12 AM .
      05/16/2010 09:12 AM ..
      03/26/2010 03:58 PM 915 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:42 PM 162,970,271 PrjProWW.cab
      03/31/2010 01:43 PM 10,368,512 PrjProWW.msi
      03/31/2010 01:43 PM 6,419 PrjProWW.xml
      03/31/2010 01:43 PM 17,039 setup.xml
      12 File(s) 221,325,308 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\PrjStd.WW

      05/16/2010 09:12 AM .
      05/16/2010 09:12 AM ..
      03/26/2010 03:58 PM 911 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 134,089,545 PrjStdWW.cab
      03/31/2010 01:43 PM 9,765,376 PrjStdWW.msi
      03/31/2010 01:43 PM 6,223 PrjStdWW.xml
      03/31/2010 01:43 PM 17,070 setup.xml
      12 File(s) 191,841,277 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Project.en-us

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      03/31/2010 01:43 PM 2,511,872 ProjectMUI.msi
      03/31/2010 01:43 PM 1,452 ProjectMUI.xml
      03/31/2010 01:43 PM 8,265,165 ProjLR.cab
      03/31/2010 01:43 PM 1,872 setup.xml
      4 File(s) 10,780,361 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Proofing.en-us

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      05/16/2010 09:13 AM Proof.en
      05/16/2010 09:13 AM Proof.es
      05/16/2010 09:13 AM Proof.fr
      03/31/2010 10:28 AM 868,864 Proofing.msi
      03/31/2010 10:28 AM 811 Proofing.xml
      03/31/2010 10:28 AM 5,884 setup.xml
      3 File(s) 875,559 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Proofing.en-us\Proof.en

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      03/31/2010 07:59 AM 11,482,605 Proof.cab
      03/31/2010 07:59 AM 875,520 Proof.msi
      03/31/2010 07:59 AM 1,347 Proof.xml
      3 File(s) 12,359,472 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Proofing.en-us\Proof.es

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      03/31/2010 10:28 AM 13,642,474 Proof.cab
      03/31/2010 10:28 AM 881,152 Proof.msi
      03/31/2010 10:28 AM 1,457 Proof.xml
      3 File(s) 14,525,083 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Proofing.en-us\Proof.fr

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      03/31/2010 10:28 AM 21,064,532 Proof.cab
      03/31/2010 10:28 AM 885,760 Proof.msi
      03/31/2010 10:28 AM 1,458 Proof.xml
      3 File(s) 21,951,750 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\ProPlus.WW

      05/16/2010 09:13 AM .
      05/16/2010 09:13 AM ..
      03/26/2010 03:58 PM 913 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 27,195,904 ProPlusWW.msi
      03/31/2010 01:43 PM 16,850 ProPlusWW.xml
      03/31/2010 01:41 PM 177,720,283 ProPsWW.cab
      03/31/2010 01:40 PM 222,948,913 ProPsWW2.cab
      03/31/2010 01:43 PM 30,396 setup.xml
      13 File(s) 475,875,411 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Publisher.en-us

      05/16/2010 09:14 AM .
      05/16/2010 09:14 AM ..
      03/31/2010 01:43 PM 2,513,920 PublisherMUI.msi
      03/31/2010 01:43 PM 1,450 PublisherMUI.xml
      03/31/2010 01:43 PM 9,958,388 PubLR.cab
      03/31/2010 01:43 PM 1,608 setup.xml
      4 File(s) 12,475,366 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Publisher.WW

      05/16/2010 09:14 AM .
      05/16/2010 09:14 AM ..
      03/26/2010 03:58 PM 907 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 9,769,984 PublisherWW.msi
      03/31/2010 01:43 PM 7,284 PublisherWW.xml
      03/31/2010 01:41 PM 190,058,353 PubWW.cab
      03/31/2010 01:43 PM 15,720 setup.xml
      12 File(s) 247,814,400 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Standard.WW

      05/16/2010 09:14 AM .
      05/16/2010 09:14 AM ..
      03/26/2010 03:58 PM 905 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 28,397 setup.xml
      03/31/2010 01:43 PM 19,756,032 StandardWW.msi
      03/31/2010 01:43 PM 14,617 StandardWW.xml
      03/31/2010 01:40 PM 310,813,253 StdWW.cab
      12 File(s) 378,575,356 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Updates

      05/16/2010 09:14 AM .
      05/16/2010 09:14 AM ..
      03/21/2010 12:23 PM 75 README.TXT
      1 File(s) 75 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Visio.en-us

      05/16/2010 09:15 AM .
      05/16/2010 09:15 AM ..
      03/31/2010 01:43 PM 6,241 setup.xml
      03/31/2010 01:43 PM 50,823,389 VisioLR.cab
      03/31/2010 01:43 PM 2,797,568 VisioMUI.msi
      03/31/2010 01:43 PM 9,503 VisioMUI.xml
      4 File(s) 53,636,701 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Visio.WW

      05/16/2010 09:14 AM .
      05/16/2010 09:14 AM ..
      03/26/2010 03:58 PM 899 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 19,199 setup.xml
      03/31/2010 01:40 PM 195,011,319 VisioWW.cab
      03/31/2010 01:43 PM 11,418,624 VisioWW.msi
      03/31/2010 01:43 PM 8,721 VisioWW.xml
      12 File(s) 254,420,914 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Word.en-us

      05/16/2010 09:15 AM .
      05/16/2010 09:15 AM ..
      03/31/2010 10:49 AM 2,424 setup.xml
      03/31/2010 10:48 AM 43,806,141 WordLR.cab
      03/31/2010 10:49 AM 2,522,624 WordMUI.msi
      03/31/2010 10:49 AM 1,800 WordMUI.xml
      4 File(s) 46,332,989 bytes

      Directory of D:\Downloads\Office2010EN_US\MSO.2010.x64.v.14.0.4763.1000\Word.WW

      05/16/2010 09:15 AM .
      05/16/2010 09:15 AM ..
      03/26/2010 03:58 PM 897 config.xml
      03/31/2010 04:45 AM 1,992,192 Office32WW.msi
      03/31/2010 04:46 AM 4,274 Office32WW.xml
      03/17/2010 06:28 PM 174,440 ose.exe
      03/12/2010 10:29 AM 7,378,792 osetup.dll
      03/31/2010 04:45 AM 36,233,052 OWOW32WW.cab
      03/21/2010 12:23 PM 1,463,568 PidGenX.dll
      03/27/2010 11:26 AM 715,834 pkeyconfig-office.xrm-ms
      03/31/2010 01:43 PM 19,422 setup.xml
      03/31/2010 01:41 PM 173,567,629 WordWW.cab
      03/31/2010 01:43 PM 12,089,344 WordWW.msi
      03/31/2010 01:43 PM 8,789 WordWW.xml
      12 File(s) 233,648,233 bytes

      Total Files Listed:
      434 File(s) 4,016,222,407 bytes
      143 Dir(s) 20,701,663,232 bytes free

      — nothing follows —

      Like

    • janaka 9:56 am on June 11, 2010 Permalink | Reply

      Its perfect..work for me well. thanks dear.working on dos command promt is better way….

      Like

    • Pekka 2:25 pm on June 26, 2010 Permalink | Reply

      Thanks, this really saved my day…

      Like

    • smitha 1:13 am on July 14, 2010 Permalink | Reply

      Thanks for the showing us the correct way to extract it

      Like

    • Dave 9:34 pm on August 29, 2010 Permalink | Reply

      I am trying to extract this from the command line but it doesn’t seem to be working. I tried with Winzip and had the same results as you but. When I run it from the command line a quick popup appears saying that there is an extraction in process but it closes and nothing happens. When I go to the destination folder it is empty. Any ideas?

      Like

      • markparris 9:47 pm on August 29, 2010 Permalink | Reply

        Open a cmd prompt and then type the command, do not fun it from the run command.

        Like

    • H Michaels 1:51 pm on August 30, 2010 Permalink | Reply

      I had little luck myself. I believe this has to do with what you might’ve been provided with from the media/source of Office 2010. Our university has this available for download for departments, and their self extractor must be missing a file that still brings up this “Language of this installation packages is not supported by your system” message.

      I am thinking it’s not supported in XP?

      I will try Windows 7 and see what happens.

      Like

      • markparris 1:23 pm on September 1, 2010 Permalink | Reply

        Office 2010 will run on 32bit XP but the 64bit will not run on XP 64bit.

        Like

    • John Noble 6:34 pm on September 18, 2010 Permalink | Reply

      I’ve downloaded the exe file and received my MS Office 10 DVD but I get the same setup error that stated this thread when trying to install on XP from both sources (I don’t know whether I have 32 or 64bit XP or how to find out!).

      Like

    • Roubo 12:41 am on October 4, 2010 Permalink | Reply

      I got the same error, but in the end it turned out that running the package with admin privileges helped, although figuring it out was a bumpy ride.
      How is it with the 32- vs 64-bit versions though? Does it depend on the key you input to the initial dialog? Or can I decide?
      I think the installation contains both!?

      Like

      • markparris 1:01 am on October 4, 2010 Permalink | Reply

        The Installation I have is “Office Professional Plus 2010 (x86 and x64) – DVD (English)”, the keys are the same – it’s up to you what version you install.

        Like

    • Jason 4:01 pm on November 8, 2010 Permalink | Reply

      Thanks a bunch!

      Like

    • Eric 10:48 am on November 11, 2010 Permalink | Reply

      Thanks a zillion!

      Like

    • jon 4:00 am on December 26, 2010 Permalink | Reply

      I’m having this problem and still don’t understand what to do after viewing this page… Help? thanks.

      Like

      • markparris 3:20 pm on December 26, 2010 Permalink | Reply

        open up a command prompt, navigate to your media source and type en_office_professional_plus_2010_x86_515486.exe /extract:D:\Office. This will extact the office files to the D:\ in a directory called Office, replace D:\Office with your destination of choice. Once complete, run setup from this location.

        Like

        • jon 5:01 pm on December 26, 2010 Permalink

          yup i still cant do it.

          Like

        • markparris 11:16 am on December 27, 2010 Permalink

          Jon,

          Setup does not come into it. Get the original source such as en_office_professional_plus_2010_x86_515486.exe and run the extract command against this.

          Like

        • jon 5:07 pm on December 26, 2010 Permalink

          I put C:\Users\Jon\Desktop\New folder\setup.exe/extract:C:\Program Files (x86)\Microsoft Office. that didnt work.

          Like

    • jon 9:59 pm on December 27, 2010 Permalink | Reply

      for me the .exe in with all the files is called setup. and the error im getting when double clicking on it is “The language of this installation package is not supported by your system.”

      Like

      • markparris 11:38 am on December 28, 2010 Permalink | Reply

        I would then suggest the media you have been given has been extracted in the wrong way and you need to ask for it again – or download it again.

        Like

    • DESHAN 7:25 pm on February 3, 2011 Permalink | Reply

      Thanks ALOT bro
      ur a life saver!!!!!!!!!!!

      Like

    • Dazza of Darwin 3:05 am on February 17, 2011 Permalink | Reply

      Thank you for this – my IT Support had told me the solution wa to uninstall office and reinstall (was trying to use the media to add components to office 2010) and that would have taken ages and still not solved it!!!

      So glad that I found your solution!!!!

      Like

    • Matthew Ropp 2:24 pm on March 9, 2011 Permalink | Reply

      Thanks! Worked great!

      Like

    • Apoorv Kumar 8:09 pm on March 22, 2011 Permalink | Reply

      When i try to extract the office through CMD . The installation Wizard Pops Up…
      And then again the problem”Language Not Supported” comes

      Like

    • Plamen Kolev 2:00 pm on May 25, 2011 Permalink | Reply

      It’s worked successful for me. Best regards to the author!

      Like

    • BillGuruGates 11:43 pm on June 1, 2011 Permalink | Reply

      Thanks for this.

      Saved me hours of headaches

      Big ups to the author

      Like

    • Rick Wilson 1:25 am on June 24, 2011 Permalink | Reply

      Thanks for this as well. My .net framework got hosed by a particularly bad kernel mode driver that was for a copy protection dongle. After many hours, had to do a reinstall of Win7.

      Office was not working so time to reinstall from my MAPS subscription. After wading through a bunch of dumb forum posts, I found this.

      Like

    • Jon 5:57 pm on August 19, 2011 Permalink | Reply

      I have a slightly different issue that sounds as though it may be linked. Everything seemed to install fine the first time I ran the set up, but the computer hung at the point at which installation appeared to be complete. Word opened fine. Then I tried to run Outlook and it came up with an error saying it hadn’t installed correctly and I should reinstall it. When I try to change or uninstall MS Office Professional Plus 2010, though, it brings up the “The language of this installation package is not supported by your system” message. I’ve tried extracting the original downloaded setup file as per your instructions above, which goes fine, but when I run the extracted setup.exe file it says “please wait while setup prepares the necessary files” followed by “Setup has stopped working” with no other details. So, I can’t uninstall, I can’t reinstall and now when I try to open ANY office program, nothing happens. Any help gratefully received!

      Like

    • rose 10:47 am on October 19, 2011 Permalink | Reply

      How to extract the ISO file ?

      Like

    • Dave 4:22 am on November 11, 2011 Permalink | Reply

      Thank you this worked like a charm. I had wondered why the folder structure wasn’t there…. I prefer WinImage for mounting the ISO’s myself.

      Like

    • jserink 5:29 am on January 10, 2012 Permalink | Reply

      Mate!

      Even Mickeysoft didn’t know about this fix.

      You are a complete star!

      Cheers,
      john

      Like

    • Samim Akhtar 1:03 pm on January 21, 2012 Permalink | Reply

      Thanks a lot Mark…… Thanxx Thanxx Thanxx!!!!

      Samim Akhtar
      India, West Bengal

      Like

    • Shafeea 10:59 am on February 19, 2012 Permalink | Reply

      I have the same problem. I have an extracted file folder, i’m not sure which program was used to extract the files. The setup gives me the same error. How can I fix the problem without re-dowloading the file?

      Like

      • markparris 8:44 am on February 20, 2012 Permalink | Reply

        Do you still have the original download? As this is what you need? Else look at the directory structure I published and move the files into the relevant folder.

        Like

    • Ariel 11:23 pm on March 22, 2012 Permalink | Reply

      Thanks for this, save me having to download the file again. I was annoyed but lucky I came across your post.

      Like

    • israel 11:39 pm on July 1, 2012 Permalink | Reply

      thanks!!!!! i wasted quite a bit of time, until I found your fix!

      Like

    • Frank Hammer 8:23 pm on September 8, 2012 Permalink | Reply

      Thank you very much, saved me for a lot of WTF ‘s :-)

      Like

    • keyword 1 5:12 am on September 15, 2012 Permalink | Reply

      Great web site. Plenty of helpful info here. I’m sending it to a
      few buddies ans additionally sharing in delicious.
      And certainly, thank you on your sweat!

      Like

    • Lisa Hall Bates 11:17 pm on September 28, 2012 Permalink | Reply

      By the way, you can do this from the run command, you just have to have the full path to the file and the full path to the end folder exactly correct!! I copy/pasted to a text file as my paths were long, and it ran from run without issue.

      Like

      • markparris 6:07 am on October 3, 2012 Permalink | Reply

        Thanks Lisa, whilst it may work from the run box and I have done this on the odd occasion, but based on experience I no longer do this because if something goes wrong such as a typo or other glitch, the error is lost into the ether.

        Mark

        Like

    • User 9:14 am on October 7, 2012 Permalink | Reply

      Awesome! Thanks for this blog and saving my time. I was running into the same issue with extracting from a ZIP program.

      Like

    • Ken DeWitt 1:19 am on January 6, 2013 Permalink | Reply

      It took me a few hours to find your post, but it was THE only solution to my problem. I was attempting to do an Office Repair, kept getting invalid location after clicking on .exe file. This worked perfect!!! I ran into this same problem a few years ago, one would think MS would have fixed this problem, or at least posted this solution to their website.

      Like

    • itpro 6:05 pm on March 20, 2013 Permalink | Reply

      thanks a lot this saved me

      Like

    • thedoginthewok 10:34 pm on June 4, 2013 Permalink | Reply

      Thank you for this post, this really helped me.

      Like

  • markparris 2:42 pm on April 12, 2010 Permalink | Reply
    Tags: , , , , , , Support,   

    LDAP Limits – Are now hardcoded in Active Directory. 

    On ActiveDir.org a couple of weeks ago, there was a discussion around the fact that Microsoft now have hardcoded LDAP limits for Active Directory. This may not directly affect you in a Windows 2003 forest – but if you have changed your LDAP Policies to make a poorly written application work in Windows Server 2003 then in Windows Server 2008 and 2008 R2 rather than modify Active Directory – you may have to modify the application – which might not be that simple.

    Further information:

    Hardcoded LDAP limitations have been introduced in Windows Server 2008 R2 and Windows Server 2008 to prevent overloading the domain controller. These limits overwrite the LDAP policy setting when the policy value should be higher.

    LDAP setting hardcoded) Maximum value (hardcoded)
    MaxReceiveBuffer       20971520
    MaxPageSize                20000
    MaxQueryDuration    1200
    MaxTempTableSize    100000
    MaxValRange             5000

     

    Full KB Article:

    Windows Server 2008 R2 or Windows Server 2008 domain controller returns only 5000 attributes in a LDAP response

     
  • markparris 3:15 pm on April 7, 2010 Permalink | Reply
    Tags: , , , , SP, Support   

    Details emerge of Exchange Server 2010 Service Pack 1 

    Earlier today details emerged around the features of Exchange 2010 Service Pack 1.

    “Service Pack 1 will include fixes and tweaks in areas you’ve helped us identify, including a roll-up of the roll-ups we’ve released to date. I also wanted to flag some of the feature enhancements we’re excited to bring to you with Service Pack 1 including: archiving and discovery enhancements, Outlook Web App (OWA) improvements, mobile user and management improvements, and some highly sought after additional UI for management tasks.”

    Full Details: http://msexchangeteam.com/archive/2010/04/07/454533.aspx

     
  • markparris 11:31 am on April 6, 2010 Permalink | Reply
    Tags: , , , , merger, , NAT, Support,   

    Active Directory: and Network Address Translation (NAT). 

    Active Directory environments configured to use Network Address Translation (NAT)  appear to be a support scenario with multiple configurations some supported and some unsupported.  Detailed below is the information I have collated so far.

    Active Directory over NAT – KB 978772

    The Microsoft statement regarding Active Directory over NAT is:

    Active Directory over NAT has not been tested by Microsoft.
    We do not recommend Active Directory over NAT.
    Support for issues related to Active Directory over NAT will be very limited and will reach the bounds of commercially reasonable efforts very quickly.

    If you are tasked with configuring a network with NAT and you plan to run any Microsoft Server solution (including Active Directory) across the NAT, please contact Microsoft customer technical support using your preferred approach.

    Description of support boundaries for Active Directory over NAT

    Associated Articles

    Tim Springston – DCs and Network Address Translation

    Microsoft Online Dedicated Service Descriptions and Service Level Agreements

    Microsoft Online Services does not support the implementation of network address translation (NAT) technology between the customer and Microsoft domain controllers. Implementing NAT systems requires a highly specific configuration that is dependent on the networking products used. Even if successfully deployed, NAT systems and devices pose operational risks. They require that customers change their NAT configuration when Microsoft modifies its domain controller deployments. Without NAT reconfiguration, Microsoft authentication to the Customer Forest can fail.

    Download the agreements

     
  • markparris 10:36 am on April 6, 2010 Permalink | Reply
    Tags: Intel, Itanium, , , SQL, Support, Visual Studio,   

    Windows Server 2008 R2 will be the last version of Windows Server to support the Intel Itanium architecture. 

    I picked up on this little bit of information over the weekend, I have never come across the Itanium architecture in a production environment; but somebody somewhere  uses it and will be impacted.

    Windows Server 2008 R2 will be the last version of Windows Server to support the Intel Itanium architecture.  SQL Server 2008 R2 and Visual Studio 2010 are also the last versions to support Itanium. 

    Full story is at the Windows Server Division WebLog

     
  • markparris 9:45 am on April 6, 2010 Permalink | Reply
    Tags: , activedir.org, , Mailing List, , , Support, ,   

    Active Directory: Issues and looking for a helping hand? 

    If you are looking connect with fellow Active Directory administrators, architects or perhaps the people that design the product, then I would strongly urge you to check out Tony Murray’s ActiveDir.org mailing list.

    The list which started back in January 2001 provides a  forum for discussing various aspects of Microsoft’s Active Directory technology.  

    Tony Murray has provided a little more insight into the excellent ActiveDir.org

    Tony writes:

    “I had the idea to launch ActiveDir.org based on the mailing-list discussion forums I was participating in; for example, there were some great Exchange mailing lists where the contributions from Microsoft employees, MVPs and other gurus were invaluable.  At the time (January 2001), Windows 2000 was getting into its stride but there didn’t appear to be a good mailing list forum for Active Directory.  Seeing a gap in the market, as it were, I launched the site purely as a vehicle for the mailing list.   Exchange MVP Martin Tuip provided a lot of early help and publicity.  Some time later a friend and work colleague (Matty Holland) helped me rebuild the site using DotNetNuke. 

    Matty and I now run the site together. The idea behind the move to DotNetNuke was to allow subscribers to write AD-related articles for the community and to post them on the site. The article idea has been slow in attracting support – largely due I think to the recent explosion in personal blogging.  The mailing list remains the focus of ActiveDir.org and the membership is now nearing the 2000 mark. 

    The list has been successful largely due to the low signal-to-noise ratio (a problem for many list-based forums).  I’d like to say that this is because of the unique and skilful way in which I manage the list (ha ha) – but really it’s down the solid core of regulars who set the tone.”

    The ActiveDir list features some of the foremost experts in the Active Directory arena; including Joe Richards, Laura Hunter, Brian Desmond and of course Tony himself.  There are lots of silent members on the list too and don’t be surprised to get a reply from the product group or even Don Hacherl (Don was Lead Development Manager at Microsoft for Active Directory). 

    The list is free and if you can’t find the answer to your Active Directory issues via the list, then you probably have issues that can only be resolved with devine intervention.

    Registration Information

    A point to note is, the list does not like hotmail or live addresses at the moment, due to some issues on Microsoft’s part.

     
  • markparris 3:14 pm on March 17, 2010 Permalink | Reply
    Tags: , , end of life, , , , Support, , ,   

    Windows XP SP2 – The end is nigh. 

    This year there are a few versions of  Windows which will go out of support. If you continue to use these version  of Windows beware;  it is effectively be the same as driving a Ford Capri around town; it works, everyone of a certain age knows what it is, but good luck if it goes wrong.

    Windows 2000 Professional and Windows 2000 Server were both launched over 10 years ago and both products regardless of service pack will go out of support on July 13th, 2010.

    Windows XP with Service Pack 2 will go out of support on July 13th, 2010; but support for Windows XP with Service Pack 3 will continue.  This means that from July 13th onwards, Microsoft will no longer support or provide free security updates for Windows XP with Service Pack 2.

    To ensure you still receive security updates, Windows XP should be upgraded to Windows XP Service Pack 3; this is available for free via the Windows Update website or from http://www.microsoft.com/downloads/details.aspx?FamilyID=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

    Windows Vista with no Service Packs installed will go out of support on April 13th 2010.
    To ensure you still receive security updates,Windows Vista should be upgraded to Windows Vista Service Pack 2; this is available for free via the Windows Update website or from: http://www.microsoft.com/windows/windows-vista/default.aspx

    For more information and for further clarity, I recommend checking out:
    http://blogs.technet.com/lifecycle/archive/2010/02/24/end-of-support-for-windows-xp-sp2-and-windows-vista-with-no-service-packs-installed.aspx

     
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